Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bodysense UK Ltd’s relationship with you in relation to this website.

The term “Bodysense UK Ltd” or “us” or “we” refers to the owner of the website whose registered office is Bodysense UK Ltd, The Old Coal Yard, Unit 3, Little Waltham Road, Springfield, Chelmsford Essex, CM1 7TG. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Bodysense UK Ltd‘s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

 

Further Terms & Conditions

If you access and use this Web site (the “Site”), you accept and agree to be bound by and comply with these terms (the “Terms”). If

you do not accept the Terms, do not use the Site.

• General

All products and services of Bodysense UK Ltd and its subsidiaries and affiliates are subject to the terms and conditions

of the applicable agreements governing their use.

The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the

Site. In the event of any conflict, the terms provided in the pages of the Site will govern.

The information, material and content provided in the pages of the Site (the “Information”) may be changed at any

time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You

agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any

changes.

• Internet E-Mail

• No Endorsements

• Links/Software

• Payment for Products & Services

Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g.

cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to

possible alteration.

No endorsement or approval of any third parties or their advice, opinions, information, products or services is

expressed or implied by any Information.

Links from or to web sites outside the Site are meant for convenience only. Bodysense UK Ltd does not review, endorse,

approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the

third parties named therein, or their products and services. Linking to any other site is at your sole risk and Bodysense UK Ltd will not be responsible or liable for any damages in connection with linking. Links to downloadable software

sites are for convenience only and Bodysense UK Ltd is not responsible or liable for any difficulties or consequences

associated with downloading the software. Use of any downloaded software is governed by the terms of the license

agreement, if any, which accompanies or is provided with the software.

All Credit Cards will be processed in Pounds Sterling at the time of payment. Bodysense UK Ltd is not responsible for

any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card

companies.

Refund / Cancellation Policy

Services

• Private Training

• Registered Programs

• Individual Classes

• Consulting

Products

• Fitness Equipment and Accessories

If your scheduling conflict is known in advance and we are notified at least 12 hours ahead of time, it MAY be

possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.

Any sessions missed with less than 12 hours notification are forfeited.

If you have not already paid for the session, your account/card will be charged for the full amount of the session.

If no card/account information is present, no further sessions will be conducted until the outstanding payment is

received.

Additionally, reserved time slots may be lost if payment is not made in a timely manner.

Pre-paid classes are refundable

If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case

basis by our administration), we can offer you a refund if you notify us prior to your session start date. However

we do charge a 30% cancellation fee. This cancellation fee may be avoided if you opt for a service credit instead of

a refund.

NOTES: Service credits are valid for 30 days only!

If we are notified after your session begins, we can only give you a credit towards another program. This credit

is nontransferable and accounts for only the sessions remaining in your program at the time you requested

cancellation.

There is no cash refund.

There is no refund for merely changing your mind!

We are here to get you results and these results cannot be achieved if you fail to attend the program!

This is not negotiable.

If your scheduling conflict is known in advance and we are notified at least 12 hours ahead of time, it MAY be

possible to make the session up at a later date or with a different group. However, this cannot be guaranteed.

Any classes missed without 12 hours notification are forfeited.

If you have not already paid for the class, your account/card will be charged for the full amount of the session.

No refunds are available for completed consulting services.

Unused, pre-paid and retainer-based consulting services may be eligible for a refund depending on the agreement

between you and the Bodysense UK Ltd subsidiary. Standard notice for cessation of services is one calendar month, but

this may vary between contracts. Be sure to check your agreement for details.

May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened,

used or damaged.

Products which are defective or damaged upon arrival may be returned immediately for exchange.

Some products may need to be shipped directly to the manufacturer. This will be stated on the product

Customers are responsible for all shipping charges on exchanges or refunds.

Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange

for another product

package or instruction insert. Should you be unsure if this is the case, please contact us using the

information at the bottom of this page

• Books, DVD’s, Posters

• Digital Products (Audio, Video, E-Book downloads)

May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened,

used or damaged.

Products which are defective or damaged upon arrival may be returned immediately for exchange.

Customers are responsible for all shipping charges on exchanges or refunds.

Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange

for another product.

These products are not eligible for return or exchange.

Should your file be defective or damaged upon arrival please contact the appropriate division of Bodysense UK Ltd,

where you purchased the product and we will arrange for a copy of the file to be re-sent.

Should you be dissatisfied with the quality or content of the file, we would be happy to hear your feedback. Please

contact the appropriate division of the company.

 

Privacy Policy

Thank you for visiting Bodysense UK Ltd. This privacy policy tells you how we use personal information collected at this site. Please

read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the

practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only

apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy

whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for web sites within the Bodysense UK Ltd portfolio. If you link to other

third party web sites, please review the privacy policies posted at those sites. Bodysense UK Ltd is not responsible for how data or

information is treated/handled by any third party web site that is linked to from our sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our

visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for

gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding

how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies

and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such

information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may

do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized

transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for

marketing purposes.